Thanks for purchasing our products at operated by ICEFROZY. Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund. For any other items to be eligible for a refund, you have to return the item you have purchased to us within 2 calendar days of the purchase. The item must unopened and in its original condition. Contact our customer services department to get a free shipping label. If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a replacement regardless of its expiration date. If anything is unclear or you have more questions, feel free to contact our customer support team
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. What User Data We Collect When you visit the website, we may collect the following data:
Your contact information and email address.
Other information such as interests and preferences.
Data profile regarding your online behaviour on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customise our website according to your online behaviour and personal preferences.
Safeguarding and Securing the Data ICEFROZY is committed to securing your data and keeping it confidential. ICEFROZY has done all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
RESTRICTING THE COLLECTION OF YOUR PERSONAL DATA
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.icefrozy.com.